Example: “I need to book a flight to Berlin next week. Which airline do you suggest I fly with?” / “The cheapest airline that flies to Germany is Lufthansa. It’s a German carrier.”
Arrivals (noun): The arrival gate at the airport, where friends and family will wait for you at the plane’s landing.
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For example: “Jane, I’ll meet you in the arrivals lounge. I’ll be holding a sign to tell you I’m looking for you.”
Board (verb): Board the plane.
For example: “All passengers on Belle Air flight 2216 must go to the gate. The plane will begin boarding in 10 minutes.”
Boarding pass (noun): An airline ticket with information about your flight time, exit, and seat number.
For example: “Sir, this is your boarding pass. You will be boarding at gate 22 at 6.35.”
Boarding time (noun): The time you are allowed to start boarding.
Example: “Boarding will begin in approximately 5 minutes. We ask all families with young children to move to the front of the line.”
Book (a ticket) (verb): Book a ticket.
For example: “Hi, how can I help you?” “I’d like to book a return ticket to Paris, please.”
Business class (noun): Business class, usually located in the front part of the fuselage and the fare is more expensive than the regular class.
For example: “We’d like to invite all our passengers flying in business class to start boarding.”
Carry on (luggage) (noun): Hand baggage.
For example: “I’m sorry, but your carry on is too heavy. You will have to check it.”
Check in (verb/ noun): Confirm ticket receipt.
For example: “How many passengers are checking in with you?” / “It’s a large school group. We have 45 people in our party (group).”
Conveyor belt/ carouse/ baggage claim (noun): baggage carousel.
For example: “All passengers arriving from New York can pick up their luggage from carousel 4.”
Customs (noun): Security check-in area where your hand luggage will go through a scanner and security staff will scan metal detectors to make sure you don’t bring any unauthorized items on board .
Delayed (adj): Delayed flight.
For example: “Ladies and gentlemen, this is an announcement that flight NZ245 has been delayed. Your new departure time is 2.25.”
Departures (noun): Departure area, where passengers (passed through security) wait until boarding time.
Example: “All passengers flying to Istanbul are kindly requested to go to the departures lounge.”
Economy class (noun): Economy class. Most people buy tickets in this class because of the best price.
Example: “I’d like to book an economy class ticket to Rome next Friday.” / “Would you like to make it return or one-way?” / “A return ticket. I’d like to come back the following Friday.”
First class (noun): First class cabin.
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For example: “Next time I want to fly first class.” / “Why? It’s so expensive!” / “I’m just too tall. I have no leg room in economy.”
Fragile (adj): Fragile goods.
Gate (noun): The boarding gate.
For example: “Can you tell me where flight AZ672 to New York departs from, please?” / “Yes, it leaves from gate A27.”
Identification (noun): Identity document (ID card for domestic flights, and passport for international flights).
For example: “I’d like to book a flight to New Jersey for tomorrow.” / “Certainly, can I see your ID please?”
Liquids (noun): Liquids. Any liquid with a capacity of more than 100ml is not allowed on board, including white water, perfume or soap solutions…
Example: “Are you traveling with any liquids?” / “Yes, I have this deodorant.” / “I’m sorry, but that is too big. Each container must not exceed (go over) 100ml.”
Long-haul flight (noun): A non-stop flight for a long time (no change of aircraft).
Example: I really don’t like long-haul flights and wish we had a stopover somewhere, but we really need to get back on that day and we don’t have time.
On time (adj): On time.
One-way (ticket) (noun): One-way ticket. The opposite of a one-way ticket is a return ticker – a return ticket.
Example: “Hi, I’d like to book a one-way ticket to Hong Kong.” / “What’s your purpose (reason) for traveling?” / “We’re emigrating (moving for a new life) there.”
Oversized baggage/ Overweight baggage (noun): Oversized baggage.
For example: “I’m sorry madam, but your bag is overweight.” / “One minute, let me just take a few things out.”
Stopover (layover): The stopover. If you take a long-haul flight, the plane will often have a short stopover at a certain airport. The place where people stop is called a stopover.
For example: “If you’re traveling from Europe to Australia, it’s recommended that you have a stopover either in Los Angeles or Dubai because the flight is very long otherwise.”
Travel agent (noun): Travel agent.
Example: “I tried looking for a flight online, but I couldn’t book it with my credit card.” / “You should visit the travel agent in the mall, she is very good and they have great offers.”
Visa (noun): Visa, travel document.
For example: “Could you tell me if a person from Albania needs a visa to travel to Italy?” / “How long are you going for?” / “3 weeks.” / “No, you don’t require (need) a visa. Albanian citizens can travel up to 3 months without a visa to any EU country.”
Helpful Tips:
Luggage/baggage vs. suitcase/bag: Non-native English speakers often confuse “luggage” with “bag”.
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“Bag” is a countable noun, which means you can say “many bags” or “3 bags”. Meanwhile, luggage is an uncountable noun. If you want to express the plural of luggage, you need to add the phrase “pieces of…” before it.
For example: “How many pieces of luggage do you want to check in today sir?” / “2 pieces. Okay, that’s fine.”
Alternatively, if you want to wish someone a good flight, you can use the phrase “Bon voyage”.
